Dear Rogers Centre
I have been a season pass subscriber for four years.
I wanted to give you some insight into why I subscribe. I live downtown and my friends do not. I love to go after work to games with friends. On the weekends, my friends can't come and it's not so fun to go and sit alone at the games so I usually give those a miss.
One of the benefits of being a subscriber is the promotions, stuff like photo day or giveaways. This year for example I was interested in two, the Aaron Hill bobblehead and the Rogers centre replica. I'm not so into stuff like the Joe Carter statue as I was too young then to like baseball. I keep the giveaways in my office at work as a conversation point, over the years I've collected 8 such items.
Today I went down to the Rogers centre to get the replica. I was alone and have plans in the afternoon so my plan was to go in and get the item and leave. I did, and as I was leaving I was stopped by security. He said "We have you on camera, what is that, the 4th or 5th one of those you've gotten? Get out of here!" Now I rode my bike down and didn't bring a bag so I was carrying the thing in my hand, I have no idea where I would have kept 4 or 5 of them. I asked the man what I did wrong, what rule I had broken, and he berated me for 5 minutes.
Can you please send me the rule I broke so I know not to do it again? Also can you please explain why your guest relations policy actively encourages harrassment? I'm concerned, as I said I've been a season pass holder for 4 years and am now discouraged from subscribing again.
This happened today, June 7, 2009, at gate 11, the man was about 55, heavy set, wearing a black jacket and hat.
Thanks in advance for the info.
- Adam Dunn